Refund policy

These items are non-returnable due to the consumable nature of the product. However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

To start a return, you can contact us at info@thebestspicy.com. If your return is accepted, we may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

You can always contact us for any return question at info@thebestspicy.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.